For resellers & system integrators

Specialist capacity behind your brand, not beside it

Fidelis Logic provides assessment, solution design, documentation, project management, deployment assistance, training and support as white-label capacity for resellers and system integrators in the UAE and GCC.

Your customer stays your customer. We do not supply the hardware and we do not compete for the order.

When partners call us

Situations where extra capacity is worth having

A tender needs a design you don't have time to produce
The deadline is close and the room design, device list and documentation still have to be written.
The requirement sits outside your core specialism
You lead with networking, furniture or IT services and the customer has asked about meeting rooms, room booking or workspace analytics.
Your project team is already committed
The order is won but every project manager and engineer is on another site.
The customer wants an independent second opinion
An assessment that is visibly not tied to a single manufacturer strengthens the recommendation you are making.
A multi-site rollout needs consistent documentation
Several buildings, several room types, and one standard that has to hold across all of them.

What you can hand over

Capabilities available under a white-label model

Take the whole set or a single piece of it. Each engagement is scoped in writing before it starts.

Discovery and requirement gathering

We run the discovery conversation with your customer's stakeholders and hand you structured notes you can quote from.

Site assessment

Room-by-room assessment of dimensions, sightlines, acoustics, power, network and existing devices.

Solution design

Platform and device selection with the reasoning written down, so your proposal explains itself.

Documentation

Room schedules, bills of quantity, cable schedules and as-built documentation, produced under your brand.

Project management

A certified project manager to run the programme when your own team is committed elsewhere.

Deployment assistance

Installation, configuration and commissioning support alongside your engineers.

Training and adoption

End-user and IT handover sessions so the rooms get used the way they were designed to be.

Ongoing support

Second-line support capacity behind your own service desk.

The working model

How we work, and where we stop

White-label support only works if the boundaries are explicit. These are ours, and they are the same for every partner.

Confidential by default

Your customers, pricing and proposals are not used as references or marketing material without your written agreement. Where a case study appears on this site, the partner agreed to it first.

Commercial terms, engagement rates and the exact scope of each deliverable are agreed per engagement rather than published here.

The customer relationship stays yours
You own the account, the commercial conversation and the contract. We work to your instructions and introduce ourselves the way you ask us to.
We work under your brand
Assessments, designs and documentation are prepared so you can issue them as your own deliverables.
Confidential by default
Your customer names, pricing and proposals are not used as references, case studies or marketing material without your written agreement.
We do not compete for the supply
We advise, design and support delivery. The hardware, licences and the order stay with you.
Scope agreed in writing first
Each engagement starts with a written scope so it is clear what we are producing, what you are producing, and who is speaking to the customer.

Evidence

Credentials you can put in front of your customer

Certified project management and technical certification in the platforms your customers are asking about.

0+ years: of modern workplace technology experience
Certified: project management
0 platforms: technical certifications in Poly, Jabra, Yealink, Neat and Logitech solutions
UAE & GCC: advisory, delivery support and coverage